Phonemos User Guide

Plans and Features

One platform, many use cases

Phonemos Platform & Solutions

Phonemos is a platform with a rich feature set that can be adapted and customised for many use cases through configuration. Out of the box, we strive to address four business use cases with standard apps:

  • Docs: This app provides templates for your documentation use cases. Whether you build a knowledge base, product documentation or an intranet - Phonemos makes writing documentation efficient and accesible for all.

  • Projects: This app provides templates for project and portfolio management use cases. Manage a portfolio of projects, design your work breakdown structure and get work done.

  • ESM (Enterprise Service Management): This app provides templates to set up service catalogues, configuration management databases, forms and request processing.

  • GRC (Governance, Risk and Compliance): This app provides templates to set up ISO management systems, KPI tracking, risk management and compliance coverage.

Our partners and you can provide more apps. Most apps require the Business plan as they build on the power of Phonemos metadata.

Price plans

Our price plans are simple:

  • Plan Team includes everything you are expecting from a modern and lean Wiki at a great price and without sacrificing the protection of your digital assets. We believe privacy & security must not be paid option, but included by default. This is a perfect entry level plan to start your journey and build traction in your team.

  • Plan Business recommended includes project & process management features plus all those features where Phonemos really shines by solving business problems many other tools just don’t seem to get right or out of the box. If you want to make use of the full power of Phonemos, this is our recommended plan.

  • Plan Enterprise adds advanced features that are relevant in certain enterprise contexts.

In addition, some selected features are available as a paid option.

Feature

Team

Business

Enterprise

AI, search and retrieval

Search & find content

✅

✅

✅

Index Word and PDF files for search

✅

✅

✅

OCR-based text recognition in embedded images for search

✅

✅

✅

AI-powered semantic search1

✅

✅

✅

AI agent support: Model Context Protocol (MCP) server

✅

✅

✅

Integrate with your AI platform (Copilot, ChatGPT, Gemini, Mistral, ...)1

✅

✅

✅

Task, project & process management

Simple task management

✅

✅

✅

Roadmaps and Timelines with Gantt Charts

🚫

✅

✅

Advanced task management with Kanban

🚫

✅

✅

Matrices for risks, ideas etc.

🚫

✅

✅

Professional Wiki editing

Rich text editor for multilingual wiki pages

✅

✅

✅

Dynamic content and embeddable widgets

✅

✅

✅

Embed videos and documents with Preview (Word, PDF)

✅

✅

✅

Embed diagrams (BPMN, UML, Archimate, Floorplans, Mockups, …)

✅

✅

✅

Math formula support

✅

✅

✅

Page decorators

✅

✅

✅

Versioning, history and restoring deleted objects

✅

✅

✅

Multi-lingual page versions

🚫

✅

✅

Automatic translation of content (via deepl)2

🚫

✅

✅

Manage file lists

✅

✅

✅

Manage external hyperlinks

✅

✅

✅

Personal note area

✅

✅

✅

Split and merge pages

✅

✅

✅

Collaborate on content, review, announce & discuss

Collaborative editing and live updates

✅

✅

✅

Notifications coming soon

✅

✅

✅

Discussions: Comment pages and files with editor license

✅

✅

✅

Discussions: Comment pages and files with viewer license

🚫

✅

✅

Page publishing workflow

🚫

✅

✅

Announcement channels

✅

✅

✅

Q&A / Discussion forums Coming soon

🚫

✅

✅

Exporting & publishing

✅

✅

✅

Export page tree to PDF, Word, ODT, Markdown, HTML and more

✅

✅

✅

Export with Custom Export Templates (CI/CD)

🚫

✅

✅

Publication of topics on the web / public portals

Option

Option

Option

Structure, organise, customise and extend

 

 

 

Structure your information into sites and topics

✅

✅

✅

Configurable menu bar

✅

✅

✅

Organization of the content in a tree structure

✅

✅

✅

Navigation cards

✅

✅

✅

Configuring the create menu and managing templates

✅

✅

✅

Set labels

✅

✅

✅

Manage structured metadata

🚫

✅

✅

Workflows & automation Coming soon

🚫

✅

✅

Platform, migration & integrations

 

 

 

Landing page per site (URL) & custom URL

✅

✅

✅

Multi-lingual user interface

✅

✅

✅

Export and import Phonemos Archives

✅

✅

✅

Jira Software Connector

🚫

✅

✅

Youtrack Connector

🚫

✅

✅

Import Word, Rich Text, HTML, Open Document Text, Markdown and more

✅

✅

✅

Import Confluence

✅

✅

✅

Import Sharepoint & Word

✅

✅

✅

Import Azure DevOps Wiki

✅

✅

✅

Import from MediaWiki or DokuWiki

✅

✅

✅

Command palette and keyboard shortcuts

✅

✅

✅

User management & permissions

SSO with Entra ID/Azure AD, ADFS, Google… (OIDC/SAML)

✅

✅

✅

Passkey authentication support (FIDO2)

✅

✅

✅

Support for one time token logins via email

✅

✅

✅

User directory for other users

✅

✅

✅

Role based access control for groups or users

✅

✅

✅

Permission management with predefined roles

✅

✅

✅

Advanced permission management with customisable roles

🚫

✅

✅

Zones: Protected folders

🚫

✅

✅

Automated User Provisioning (SCIM)

✅

✅

✅

Platform security & compliance

 

 

 

GDPR compliance

✅

✅

✅

Inapplicable US CLOUD act (no US providers)

✅

✅

✅

ISO/IEC 27001:2022 information security certification

✅

✅

✅

ISO/IEC 14001:2015 environmental standard certification

✅

✅

✅

ISO/IEC 9001:2015 quality management certification

✅

✅

✅

Service Level Agreement (SLA): 99.6% guaranteed system availability

✅

✅

✅

Service Level Agreement (SLA): 99.9% guaranteed system availability

🚫

✅

✅

Service Level Agreement (SLA): Guaranteed support team response time for incidents outside business hours 24h x 365 days

🚫

🚫

✅

Dedicated Keycloak-component

🚫

🚫

✅

Any data residency (on AWS)

🚫

🚫

✅

On premise hosting

✅

✅

✅

Security testing

✅

✅

✅

1: Don’t get charged multiple times for expensive LLM services. As a platform designed for digital sovereignty, we follow a “bring your own subscription”-approach for AI/LLM services. See Supported AI systems and troubleshooting for the interface requirements. If you are unsure what to use, we recommend using Mistral.

2: We support DeepL for translations. You may bring your own subscription key.