How do we decide what is being added to Phonemos?
Development of Phonemos follows two parallel development tracks. On one hand, we continuously invest in strategic developments we think will benefit our customer base in the broad sense best. But in parallel, we often recognize that individual customers require very specific and often only small features in order for their project to tip over to full success. Thus, we always have a set of customer-driven developments going on in parallel to our own efforts.
If you are missing something, just Contact us. Our product management is very happy to talk about your suggestions.
Our self assessment and product development strategy
Last update: 1 June 2026
Phonemos Platform
The Phonemos platform is a modern, highly scaleable and flexible platform to implement collaboration scenarios. We can improve in the integrations, automation and extensions areas.
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Objective:
Improve extensibility and integration possibilities to adapt to even very custom use cases.
Key results:
๐ง Allow implementation of custom apps, automations and features through an app store and plug-in system.
๐ก Simplify user management in scenarios where you cannot use IdP integrations.
๐ก Integrate with more third party tools.
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Phonemos Docs
Phonemos has grown into one of the best Wiki systems in the global marketplace. The feature set holds up to comparison with every major platform, often outperforming others in terms of flexibility of configuration and deployment, performance and retrievability of information.
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Objective:
Round-off feature set and remain the Wiki of choice in any business context.
Key results:
๐ง Chatbot-integration right from within Phonemos.
๐ก Provide built-in templates for standard documentation scenarios.
๐ก Implement information lifecycle concept for archiving.
Phonemos Projects
Phonemos incorporates Project & Task Management tools like Kanban Boards, Gantt, Risk matrices etc. that are integrated with the project documentation in a very tight and smooth way.
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Objective:
Better support for well known methodologies.
Key results:
โ Support work breakdown structures and dependencies of any depth.
๐ง Improved Jira migration support.
๐ก Better ideation and backlog management.
๐ก Provide an add-on for portfolio management and SAFe ARTs (SAFe=Scaled Agile Framework).
๐ก Integrate with more developer platforms (GitLab, GitHub).
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Phonemos ESM (Enterprise Service Management)
Phonemos incorporates knowledge bases, asset / configuration management database (CMDB) capabilities and simple forms, but we lack a public facing service desk portal.
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Objective:
Implement service desk functionality for any business team.
Key results:
๐ง Provide AI-powered public facing service desk portal.
๐ก Real time & asynchronous conversation features with end users.
๐ก Common automation rules for service desk management.
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Phonemos GRC (Governance, Risk & Compliance)
Phonemos is already successfully in use as a GRC solution and ISO certified management systems based on Phonemos exist. But, the number of custom configuration steps is higher than necessary and we could provide templates to make it much easier for end users to implement such a system.
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Objective:
Provide templates for GRC use cases out-of-the-box.
Key results:
๐ง Build GRC essentials app with a good standard configuration for common GRC elements (Risks, Objectives, KPI, Audits).
๐ก Provide template support for ISO certification.
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